Returns & Exchanges
At EquiZone Online, we want you to be completely satisfied with your purchase; that is why we offer a 30-day return window for all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your sports gear transitions back to us hassle-free.
Initiate Your Request
Log in to your account portal and select the order you wish to return to generate a unique Return Authorization number.
Pack Your Gear
Place the items in their original box with all tags attached, ensuring the equipment is clean and securely padded for transit.
Ship It Back
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing